Not only was Krista active and helpful with a FB question, but the side steps I ordered arrived less than 48 hours later! The only downside to the product (Gallop Quick Release Full-Length Step) was the hardware provided. One threaded hole on each side was banged up to the point where the thumbscrew provided wouldn't thread in. They're an odd thread pitch, so I had to tap to the next bigger size and use my own bolt. The hardware leaves something to be desired, but the steps themselves are solid as a rock, and ridiculously easy to install! If it wasn't for the threads, I would have been done with installation in under 10 minutes!!
Super fast shipping and the products are heavy duty!